Problem Gambling Help for Australian and New Zealand Players

Unfortunately for some players, gambling in the real cash mode can become a real serious problem. Some players simply don’t know when to stop and this can leave them out of pocket on many occasions and often spending more than they can afford. This is also why online casinos have plenty of measures in place to try and prevent underage gambling and to offer help to problem gamblers. Online casino operators must be seen to actively be promoting responsible gambling.

The term ’Problem gambling’ or ‘gambling addiction’ refers to players whose lives have been affected in a negative way because of their compulsive gambling ways. If you think that you, a friend or a family member has developed some kind of gambling problem, you need to try and seek immediate help. The great thing is that help is never too far away. There are plenty of non-profit organisations out there which are designed to help those in need.

Some of the major organisations around the world include Gam-Anon (, Gamblers Anonymous Australia (, Gambling Therapy ( and GamCare ( There are loads of other reputable organisations out there, some of which are funded by registered charities and some are funded by governments. These websites generally do not require a registration and they will not charge you for visiting them or using their services.

You can find useful information on these websites and they provide free & friendly advice. You can either speak to a trained advisor for free, usually on a toll-free number, plus some of these websites also now have live chat features where you can speak to trained advisors via an instant messaging (IM) service. You can also find chatrooms and various other message boards which you may find useful.

One piece of advice that we can give you is to set daily, weekly or monthly spending limits. Players often don’t realise that this function is even available at their online casino, so the best thing to do if you can’t find this function would be to contact the support at the casino and ask them to help locate this page for you. If you reach your limits which you set, you will NOT be able to exceed them and this is a great way to control your spending

You can then go back and lift those limits anytime you want, but it usually takes a minimum of 24 hours for these limits to come in to effect. In some cases this can take up to seven days for your limits to be lifted.